My first ever cruise experience was very good to excellent. On the upside - the ship (Triumph), service , amenities and on-board activities were first-rate. The food was generally very good and plentiful. The cost of drinks wasn't too burdensome and the entertainment was very, very good. The excursions in Progresso and Cozumel were informative and fun.. On the down-side - I was surprised by smoking being allowed in the ship's casino, in addition to a designated areas outside on the deck(s). I was also surprised by the amount of unsupervised children in all the pools and hot-tubs - to the extent that they made adult use uncomfortable.
Susjawana, Didi and Joshua made eating in the formal dining area an outstanding experience and Gusti kept the cabin in the highest level of cleanliness. In addition, his towel art was highly regarded.
The adult comedy shows were great. Of special note what the Lighting Technician's stories in the Liar's show. I forget his name; but he was outstanding.
In Progresso (Mayan), - the Dzibilchaltun Ruins with the Mexican Rodeo and Buffet was very enjoyable. The air-conditioned bus, easy walking tour, sights and sounds and information by Maria (Mary); the singing, dancing, equestrian and roping exhibitions were highly memorable and first-rate and the buffet was exceptional.
In Cozumel, the Jose Cuervo tour (The Tequila Experience) conducted by Martin was superb. The experience was highly enjoyable and informative.
My daughter and I have cruised w/ Carnival several times now and have always enjoyed the voyages. We've been upgraded in cabins each time and are hoping for another upgrade our next cruise. Overall, shipwise, everything is pretty clean, staff are helpful and intent on making the cruise as enjoyable as possible. Thanks for another great vacation!
It was a good trip. I wish the hot tubs would have had one for adults only. It would have been nice to have signs posted more clearly about wearing cover ups and shoes in the food areas and that people should dry off before entering the food areas.
it was great to have the big movie screens outside but an inside movie would have been nice for those stormy days or to watch rated R movies. Kids are every where and not everything is for their eyes and ears.
Service was probably the best thing the ship had to offer. Every staff member was so helpful and polite, getting us what we needed quickly.
The food was pretty good, not top-notch in terms of quality but not horrible either. I would say it just lacked taste or flavor. My wife and I enjoyed some of the Lido Deck "grab and go" restaurant food a little better than the sit down dinner food.
The A/C on the ship went out due to an electrical failure during the hottest part of the afternoon/evening one of the days we were at sea. It was the evening where you dress up for dinner so everyone was standing around sweating and waiting to be let in for the 6pm dinner. They wouldn't let us in because the electrical failure had affected the kitchen as well. They got the kitchen power back on I think but the A/C was off until later that evening, so not the best night of the cruise.
The ship itself was great and everything looked clean and maintained. The lido deck (upper outside deck with lounge chairs, pools, bars, and food options) got pretty sopping wet by mid day everyday, but there were other ways to get around if you wanted to get food.
Our cruise director was great as well and he kept everyone informed and up to date on everything that was happening in a way that wasn't confusing. He made it really fun!
Awesome first cruise!! I would definitely recommend this cruise to friends and family. We had a group of 10 people and everyone enjoyed themselves!! Definitely the time of a lifetime. Cozumel was absolutely beautiful.
This was our first cruise and it left us wanting more. HAHA. We Bought the FTF pass and loved the easy access getting on board and off. The only problem we had was the miss placed our bag and it got delivered with the regular luggage.
I only gave it 4 stars because it wasn't long enough. Our steward, Manuel, was great! The food was really good, some amazing. Our children really enjoyed the Circle C kids club! Teria, our travel agent, was amazing! She really helped us feel prepared for the cruise and took great care of us!
We booked about a month in advance. I was a little hesitant, thinking I might get seasick. However, the booking process was seamless, both for the cruise and the shore excursion.
We had heard horror stories about the wait for embarkation, but it went smooth for us. We got to the port at around 12.15pm, and were on the ship by 1.30pm. The line was long, but moved fast.
Once on the ship, the food was great and the staff was courteous. Once the ship left the port, the music and dancing started by the pool. There were plenty of deck chairs and ample sunshine!! The buffet, burgers, pizza, tacos, ice cream, omelettes, and of course the formal dining room meant we were eating like royalty for 5 days!! :-)
The shore excursion in Cozumel was great. The kids loved the snorkeling, but LOTS of FISH and CORAL!!
The only complaint was about the connecting door to the next room. We could clearly hear the people next door through the door, and had to call guest services a couple of nights to get them quieted down. If you like your room to be quiet, make sure you get one that does not have a connecting door or know the people in the next room!
Other than that small issue, it was non-stop vacation relaxation!!!! No phone and internet access (the plans were very expensive) made it truly a relaxing experience!
The debarkation went smooth as well. We left our bags outside the night before, had a leisurely breakfast until our zone was called and then breezed through immigration in about 30 minutes.
Loved the experience! We will definitely cruise again!!
The overall atmosphere of the ship was laid back, there was a lot to do, although we didn't really participate in much of it. We hang out at the bar most of the day and got to know some great Fun Ship employees who work their butts off!
Alcohol (because there is no separate section for this) – We were 6 adults, celebrating 2 of our group’s birthdays. The drink bill was outrageous for the first day, since we couldn't purchase the cheers program out of Galveston due to Texas rules, they sure do get you that one day! – We were able to purchase the cheers program on the second day. One thing I was not aware of was that all adults in the cabin MUST purchase it, weather you drink or not, we all did so it was no problem, but it made me wonder of what if I had come with my parents? The price was $50+gratuity per day and it MUST be purchased for all remainder days of the cruise. So we paid an average of $170 per person. Doing the math it was worth it but frankly by the time Sunday came I didn’t want to look at another drink again. So there was a wasted day.
I do feel that I paid 3X more for this cruise then my previous ones and had a less to show for it. Not sure I will cruise again with many other vacation options out there that beat the price.
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