I chose this cruise for it's itinerary. I needed to have one over a weekend and I wanted some beach time. I have taken Carnival once before about 25 years ago, so I knew that this would be a "fun" ship.
The service was exemplary. We had a cabin with a window, which was really lovely. I thought that I had booked a "cave" so this was a welcome surprise. The bathroom was a bit larger than the one we had on a Princess ship to Alaska, too. Furthermore, this room was a bit larger than the one I had had on NCL for a Mediterranean cruise. So, it was fine. Our room steward, Reydon, did a fine job and surprised us with towel animals nightly. I haven't seen that on any other cruise line. It was so fun to anticipate it.
My companion celebrated a birthday during the cruise. Carnival surprised us with three nice gifts: 1. a free on board photo, 2. $25 toward a bottle of wine, and 3. $25 toward a spa treatment of her choice. We thought that that was really wonderful! Then, at supper, I asked for a birthday cake and they obliged us with that and a song!
The Cruise director couldn't have any more energy. He was everywhere and created lots of fun! Cheers to Matt for a great job well done.
Natalie, the songstress and piano artist, was a highlight for us each night. She made the piano bar more than a party!
The rest of the staff were always polite and willing to help.
The food was about 3.5 stars. It was tasty with a lot of variety. They were just not that exotic or unusual. The desserts were never really that great, though.
The ship's pool was way too small! We never went in it because it was standing room only. To cool off, and to have some peace, I had to go to the water park at the back of the upper deck. This is where families with children were.
Furthermore, this ship is all about reliving spring break, I think. I am not against drinking, but I do believe in moderation. It seemed that most people's goals were to get drunk and make merry. If that's what one wishes to do, this is the ship for you. Again, to have a bit of peace, I had to hang out at the water park with the families.
Our disembarkation into Key West could have been smoother. Since folks didn't know what to expect, they crowded stairwells and elevators . I would suggest that they print it out in the daily paper that they deliver to one's cabin each evening. They did that for our final disembarkation, which went very smoothly.
I think that I would consider a different cruise line that is a little more sophisticated for future sailings.
All the service was great, food was good everything clean .. but the room service guy was the best his name was Lauro he answered our question guide too everything for sure the rest of the crew was good but we only dealed with lauro
My name is shawnketrius Tukes and I cruised with my fiance Howard Banks from 4/30-5/05/2016. This was my first time and about his fifth time so his experiences prior to has been amazing. One issue we experienced was having roaches in our room. We called room services and advised them that we had bugs in the room. They did not come until the next day. When we told them there were bugs in our room they act as if we brought the bugs with us. They did a quote unquote inspection of the room and said they did not find anything(of course they would say that). The next morning when we woke up there were roaches floating around in our drinks. We called again and was advised they would do another inspection and like clock work they didn't find anything. They also told us to take a picture if we see it again. On the third day cruising I saw one getting out of shower crawling on the wall. We took a picture of it on the wall, killed it and put it in the toilet and took a picture. We called immediately afterwards and they sent someone right over. The lady told us that she was coming to make sure everything was ok. We showed her the pcture and she had the audacity to say we should have left it there on the floor so they could see it after we were advised to take a picture. The whole ordeal was unbelievable and disgusting to know that there were bugs in the room and no one seemed to care. We visited Half Moon Cay, Bahamas where we were trying to purchase drinks and the card declined along with other people that was on the island as well. We went back to the ship and the service gratuity chargers were there. We reversed the charges and added money to card. My fiance and I thought everything was taken care at that time. We went back to the island and the card declined a second time. How embarassing and inconveniencing is that and people looking at us as if we came over there broke looking for someone to buy us a drink. By that time I was frustrated and wanted to get back on the ship but my fiance convinced me to stay on the beach. A nice lady bought me a drink while we were on the island. When we got back on the boat we told them the issue and they said they would give us some drink vouchers which they did but we can pay for our drinks. Carnival advertised a shore excursion to Grand Turks which was an all-inclusive private beach. The food did not look like it would pass a health inspection, the drinks were watered down and what you call snorkeling was just put you underwater. It wasn't worth 160 dollars and the experience was horrific. I enjoyed the the entertainment on the ship but my room and shore excursions is something that I do not want to remember. Most of my memories of this cruise are bad memories and something need to be done to prevent someone else from having the same experience that I did.
The only negative was that ship was freezing cold in the public areas and in the cabin even with the air turned completely off....Food at times was just OK....but the staff made up for any short comings/
The staff made the experience incredible. We loved Teguh in room service, he brought us ice each time he cleaned our room because he knew we asked for it a lot! Glennor was very funny and nice along with his team (Seville and Muhammad). Kyi Kyi was also extremely nice in the Fantasy Dinner Lounge, she found our missing Yeti cup! This trip wouldn't have been as amazing if it wasn't for the staff!
The best thing was the service and food for dining. The waitress was very nice. Other foods are also good and convenient. Nice beaches and crystal clear water are impressive at Grand Turk and Half Moon Cay. Some night shows are funny. I wish there can be more good movies on the cruise.
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