This my 1st and last carnival cruise. For a "fun" ship, it was totally boring! I have cruised with princess, celebrity and RCC, and they are all better. The food and service were fine, but activities and entertainment was subpar. And it was totally crowded, with hardly any space even just to sit and read.
Staff was very friendly and ready to help in anyway they could. The ship is in fair condition (need some cosmetic corrections). For the most part the casino was fun. I would about half the dealers wanted to help you have fun despite if you were winning or loosing.. The fun dealers made it worth it.. The others, not so much..
I have been on a lot of cruises and this cruise was special because it had a lot of people (fellow travelers) that were friendly and just like me wanting to have fun.
My my only disappointment on this trip was the food.. Scale from 1-10 I will give this ship a 6. Not great but not real good either.. The steaks were really bad though..
Would recomend the cruise but not the food so much..
Stateroom was comfortable and clean and maintained well. Food was good, the staff was friendly and helpful. Food was.good. Entertainment was good but can be improved a little bit, say more movies for the families. Shore excursion was a little pricy compared with the local market, but you got the convenience by buying on board.
More specific - the phone in my stateroom never worked, even after some repairs. The cruise line should have it repaired since it can be a safety issue.
My wife and I were sad at how fast the time passed! Best vacation I have ever had. So much to do on boat and plenty of time to enjoy ports. I did not know if I would get sea sick and I did, but i brought my dramamine and problem solved. No excuse why not to go for it.
Food is amazing! You get to choose between buffet style or restaurant style. We fid both.
Service is amazing. I would get room service between two to three times a day. Waiters always had positive attitude.
I am saving up to do this again. Im broke right now but im counting the days to my next cruise.
Enjoyed all the wonderful activities onboard; Cabo port was a big disappointment too far to walk to anything and lots of locals trying to sell their goods/services. Puerta Vallarta was ok with local economic development staff there to help find anything you desire.
on arriving to my cabin 7206. My cruise was a free gift from the casino which I spend quite a lot of money. I was looking forward to spending many hours enjoying the extended balcony that was supposed to be very nice. However, . I found the view which I paid extra for was of a metal wall of other balconies. After complaining to the guest services about the room and asking them to find me another as I really felt fenced in. The Kindly young man said he could do nothing until 5:30 that evening after sailing. So I decided to look for my luggage and leave the ship. But, no one could find my luggage. It was eventually found 5 minutes after the gang plank went up. At 5:30 I was told by customer service that they had no other room for. me. I travel alone and so, I have to pay extra for double occupancy. This is the view from my bed. You be the judge. I have spent 83 days on Carnivals cruise line and this was the worse room I have ever been given.
72 hours prior to sailing, 48 hours befit our flight-either Carnival or Cheap cancelled our reservation, while I was mid process booking beverage packages. Also cancelled our 'fast to the fun' pass..which was not able to be re-instated. Was on the phone for over 8 hours the following 2 days, no sleep.. With no ownership from either party for the cancellation. Listened for more than 2 hours to 2 grown men arguing over subpoenas and legalities, none of which have me answers. Cookies & cider from Carnival and $75 from cheap cruises was the ultimate correction from 2 multi-million dollar companies, oh and a 'pending' discount on my NEXT booking... That will never occur. The ship was lovely, food and drinks endless, excursion choices great and entertainment wonderful.
No one should have to endur this much stress planning a family vacation, book a year in advance, within 48 hours of flying out.
Our latest cruise was disappointing and I'm not sure what's going on with Carnival. There were guests in the dining room in t-shirts, jean shorts, and flip flops. The servers for our first 3 dinners were overworked or overwhelmed or distant at best (thankfully we found two female staff (Ellen and Eileen (?)) for the next 4 dinners that were great!) and we were left thinking what's going on Carnival. One of our servers for breakfast was downright rude. Our room steward was nowhere to be found for the first 2 days on-board. In the past our room stewards have been fantastic and always worked hard to introduce themselves to us immediately. I had ordered water for day one delivery and didn't see it until day 3. Thankfully once our room steward did find us he was great at keeping our room fresh and clean daily (we finally found our groove I think). Last but not least, I think the Cruise Director (Saffie) and her staff have gotten lazy. They were far too lax and ready to be pals with guests in ways that were inappropriate at times. I understand their job is to get everyone to have fun and to encourage participation but the attitude was one of "you should be grateful we're here." There was no feeling of customer service or business friendliness. One example would be when one of the staff members was calling out Bingo numbers he burped into the microphone. I understand that sometimes our bodies allow things to slip and we're immediately embarrassed and apologize--that's where the inappropriateness shows, he made no attempt to apologize and it was apparent that he in fact was perfectly fine with burping and complaining about the spicy dinner the poor staff had to eat that was rotten compared to what the guests got to eat. He went on to share that there were 3 levels of bingo cards available and if you bought the lowest level you were just stupid (of course that was the level I bought--it was my first experience of playing Bingo on-board). I couldn't wait to get out of there. We met one of the entertainment staff that was worth his weight in gold--Leon. He made our cruise! Thank you for being appropriate and fun Leon! We'll try Carnival again of course but maybe we're just done with Mexico for awhile as it tends to be the party crowds and the leftover staff.
I was a little concerned about how this cruise was going to be upon embarkation as the staff in the "Spruce Goose" area were less than helpful. No signs telling you where to go, some staff bordered on rude, so sorry to bother you.
Once onboard, a totally different experience! By the time we got to our cabin the bags were waiting for us. Rudy, our cabin steward was so very nice! The dining room staff & people at the bars were delightful.
Food, what can I say? The chefs deserve lots of praise! Food was excellent! We had dinner one night at Nick and Nora's, as good as any restaurant I have been to. Bacchus dining room food was excellent!!
Debarcation - opposite of embarkation - very organized and fast.
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