My favorite part of the cruise was just relaxing. Whether in our stateroom, by the pool, or lounging on another part of the ship. Our ports were Puerto Vallarta and Cabo San Lucas.
When in PV, we went on a "Yelapa Beach & Majahuitas Snorkel Adventure" in a catamaran. It was the best! We snorkeled in a cove, saw cool fish and then went a little further to a fishing village only accessible by boat called "Yelapa". We hiked through the village in a "jungle" to a waterfall. It was spectacular! Cool thing to do! I highly recommend it! You can book while on your cruise or through Vallarta Adventures.
Only thing I can complain about on the Miracle is the coffee. Unless you go to a coffee bar, the regular coffee at the buffet is awful. The employees didn't seem as friendly as on other ships we have been on. Otherwise, a nice cruise!
I want you to know we did have a great time, what I am going to tell you here is what needs to be changed. you need to send out more information about the cruise before people go, how to use your cell phone, costs of internet different prices, what to except once on ship (hours to eat, info about shows,times to board ship, information on leaving the ship upon return) My biggest complaint was the size of the TV in the staterooms and this would be a another money maker on board, upgrade to a larger TV mounted on the wall at the foot of the bed, include more that current 8 channels. add music channels, as its very hard to download music with the existing wifi even paying the top wifi price of $99.00. another thing there is one plug in the stateroom to plug into (that's right one) you need to bring a power strip or a extension cord or they the ship should provide one, no plugs in the bath except for a shaver. food was ok, entertainment ok, ice cream great. I do love to gamble, but did not once in the casino because of the smoking.
my biggest complaint about , was the lack of information before the cruise you need to send out more information building up the vacation.
We have traveled with Carnival many many many times. We enjoy the age range of people on the ship. We enjoy the cabins. We enjoy the variety of activities and the option to do NOTHING at all. We started with an interior cabin on our first cruise we have now finally upgraded to the Vista Suite. We enjoyed the perks that come with the Suite and the wrap around Balcony was amazing.
Overall, my Fiancee and I enjoyed the whole cruise. With any trip there will be challenges. The guest services made a few scheduling errors but were very quick to fix it when reported. The pools were all very crowded but if you timed it right, you were able to get a nice location. The staff is very friendly and the ship was well laid out.
I didn't think the customer service was on point. I have been on several carnival cruises and they are all sub-standard, but they are a good value. Food was OK, but not a good enough variety. There werent enough bartenders and I had to ask 3 times one evening to get a drink and dint get a drink before I got my food. It was kind of ridiculous. 2 of the shows on board were stopped due to technical difficulty.
The ship was beautiful. Very easy to navigate, with fast and many elevators. The balcony room was a nice size and adequate packing space. I have been on many ships and this ship rates very high in my book. Only complaint, the port in Mazatlan. It requires a tender, that was not fun. Of the limited hours of being in that port, 3 hrs were eaten up waiting for the tender. That situation needs some work.
The Serenity pool area for adults was wonderful. Large bar, nice, clean tables to sit at. The lounge chairs are padded, nice lounging areas. Loved it!!! Great cruise and the staff were especially, happy and attentive.
Dinner; treated very professionally and served with lots of pride and love. Waiters were jovial and always checking back on anything more our table needed. Kept our table clean and moved dirty utensils.
We found the movement of the ship to be rather rough, lots of side to side movement. Felt engine vibration all over the ship, especially in the restaurant. Water was not filtered, had that "hose" taste no matter where you got it. Would have to purchase bottle water to really enjoy the water. Previous trip on Royal, water was fresh tasting no mater where you got it. Staff was very pleasant and eager to help.
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