First time on a cruise and enjoyed it very much. I wish I could have bought just one drink package and the disembarking process could be streamlined better. In all we really enjoyed our time on the cruise.
What a fun way to take a family vacation! Carnival Magic does a lot of things right. The entertainment for both kids (2 13 yr old girls) which included mini golf, b-ball court, waterslides, ropes course, arcade, kids dance club etc. was enough to keep these girls busy. And, my husband and I enjoyed relaxing each evening in the casino which offers slots, roulette, blackjack, 3 card poker and our favorite; Let it Ride. The new Guys Burger concept was fantastic and the line always move quickly. The buffet's are pretty much what you'd expect... nothing hot and nothing cold. The selection was OK but the desserts were just awful every single night. They really should invest in a person to handle good tasting treats. Even the cookies were bad! Thankfully the frozen yogurt was available 24/7 and offered a nice cool treat on the hot days. Our stops included St. Thomas, Puerto Rico, Amber Cove and Grand Turks. I do not recommend even getting off the ship in Amber Cove. However, the other stops were awesome! We would do this cruise again on the Magic!
If you have not cruised with Carnival before and have not because of what others have told you. You are missing out! If you want 1st class dinning, excellent service, Relaxation, great entertainment, then what are you waiting for? Sure if you want to party all night long there is a place for that. If you want comedy there is a place for that, you want relaxing music? Yep, it is on board. The Carnival Magic has something for everyone. Your time dinning is the way to go!!
When we arrived in our we noticed my nieces luggage had not arrived. When we asked guest services they couldn't explain where the luggage was. They claimed it was somewhere aboard the ship. No one ever bothered to check, the staff myself n my fiancé had to check physically check ever deck and ask around! Everything you could possibly imagine you would need for a 2 yr old was in her suitcase. She only had the clothes on her BACK. The next morning guest services said the luggage was onboard the valor a completely different ship. We have returned back from our sorry ass cruise and they told us the bag would be shipped to our home. The BAG IS STILL NOT HERE!!! Also our travel agent told is we had an onboard credit of $200 thAt was a LIE only $25 for 2 people. The agent also said she would request for lactaid milk be sent to our room for my 2 yr old niece who is lactose, NEVER GOT THE MILK. Our travel agent...LIED!!!!
Out room service was great...food was awesome...outside staff not so great...Waiter staff could have been a lot better at the cmid pool area....formal dining staff were ok ..but the wait was ridiculous....our cabin was very well taken care of....no complaints there at all....overall...we did have a good time...all of the food was great....but in comparison to other carnival cruise ships that I have been. on...this was not my favorite and most likely will not sail on this particular ship again
We had a fantastic time on our Carnival cruise. The food was good, staff was friendly and attentive and the entertainment was great. We loved the comedy shows and the casino was fun (even though we didn't win this time). Our children had a fantastic time when they played at Camp Ocean, as they did arts and crafts, participated in the Build a Bear activity and had many activities to keep them busy! The ports of call were very nice, and St. Thomas is now my favorite port to visit. We did a snorkeling excursion, and it was amazing! The only thing I would improve was the piano bar experience, as the pianist was not as good as previous sailings. However there were other good musical groups and singers throughout the ship that we enjoyed. Last, but not least, our room steward (Bud) was probably the most helpful and friendly room steward I have had in my 11 sailing on Carnival!
This was a great cruise - the cruise director Dr. E was awesome. I mean he even made the fire drill fun and exciting. The service staff was great and delivered everything we asked. Food was great, onboard activities fun for the whole family.
Loved the ship, pretty, enormous, felt zero bounce and sway. Staterooms the standard Carnival size, very very clean and up to date. Time in Ports perfect. ( Although not much to do in Turks and Caicos for those who like to walk around or take a cab., this is simply a beach day)
As always, Carnival room attendants were the most dedicated, professional, kind people you will ever meet. The cocktail servers are nothing shy of performers themselves, dancing, laughing always fun. The bartenders looked stressed and over worked, I think the whole time I saw one smile, sadly. Some of the waiters in the Northern and Southern Lights had this same look, however the food service was impeccable.
Got the opportunity to eat at the Italian (pay) restaurant, it was delicious and the staff was fun and chatty.
The cruise director should have his own t.v. show, this man is so wonderful, charming and fun, I am sure people want to follow him around when he leaves the ship. A keeper for that cruise.
Comedians were hilarious, and the dancers of the 70's music were great to watch. Piano bar singer funny, as well as the bar singer in the Key West style bar.
Ok, here is where we could use a bit of tweaking..Guys burger stand, the pizza place and the burrito place are located on very very busy corners of the main decks, the lines snake all over the place, people that are hungry get frustrated when you want to walk through to get to another destination ( thinking you are cutting the line) this could be organized with a longer rope stand or line organizer, getting these people out of the way of the flow of traffic, also, staff more people during the lunch rush would avoid those lines.
Don't bother to get your child the endless bubbles ( soda plan) the bar is the only place to get soft drinks continuously throughout the day ( you can get them in dinner restaurants, but they are only open breakfast and dinner), and your child or teen gets to go up and try to wrestle a spot in a busy bar to get a drink, nearly impossible, and the bartenders see the child with the soda plan, and are not in a hurry to serve them. Better off bringing your own on board as many people do. ( my daughter was also taught to tip on each soda she was served, but did not get that many opportunities due to the wait times).
Security also needs to be better to monitor smoking on balcony's, we were on the second floor, and couldn't spend much time on our balcony, as were sandwiched between two chain smokers who never stopped smoking while outside.
That aside, it is well worth your time and money, you can't beat the stops or the price of this cruise. And don't forget your tip out at the end, we almost forgot, so be ready for approximately 85 per person when you leave.
We absolutely LOVED our cruise on the Carnival Magic. The ship was very clean and fairly easy to navigate. Food was great and everyone was friendly. My only complaint might be with the spa/salon. I was approached by a lady from the spa on the Lido Deck and asked to make an appointment so I made a hair appointment. I was quoted a price by her. My appointment was just for a blow dry and curl/ style - very simple. Well first the stylist messed up my keratin extensions even though he acted like he knew all about them and second I was charged $30 more than quoted. Other than that an excellent trip.
We had good service in all the dining areas we ate in. We ate breakfast every morning in the Marketplace, had lunch either in the Marketplace or at the Deli and ate dinner in the formal dining room every night. Service was exceptional.
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