Everything is excellent only one minor safety issue which is: on the back on the main deck something like 2 domes on both side and the door in the middle. When my wife walked from the door and made the right turn her feet stuck on the open slot and felt to the deck nearly break her feet...Suggestion to weld the plate approximately 5 inches high from the corner to cover the slot (2 slots at the corner from both sides). I don't remember exactly fwd or aft hopefully you'll find out. See picture attached.
Describe above is the best of my knowledge to prevent happen to someone else in the future, something minor but we can make the different. Thank you very much
The best part for me was the Dinning experience, Horacio, Anthony and the others gave us a fantastic experience. The party at "Lido" the pool area were boring with no one dancing or seems to be having fun. I think it needed a host to entertain the crowd perhaps teaching us some dance moves, limbo, macarena etc. The 70's music theme was okay for one day but totally annoying for every day cruising. Two out of the three night shows was worth to see the one with the couples was a wasting time. The clearance sale was no good at all.
We loved the Cruise Director Dee and we had a lot of fun spending our 10 yr anniversary aboard the inspiration. We took the same cruise on our honeymoon and the boat was a lot newer back then. Its a bit aged now but the crew did a great job at keeping things exciting and fun. The only complaint we have is that many things that once were once included like gourmet steaks/lobster for dinner are now not. The auto gratuity charged has gone up to $50/person as well. Other than that it was great!!
Overall, the cruise was alright. Not horrible but definitely not amazing. You definitely get what you pay for in the sense that there is very little activity to do on the boat. Starting with activities, they were kind of lame and didn't really have a variety of things. Food was good.. after the first day and then it was just the same thing everyday onwards. Also the special dinner dining room experience was just the same as the buffet but in a fancier set-up so no specialness there. Next time, will probably opt to pay a bit more for a better cruse.
I knew when we booked we were booking a very inexpensive room. However it gave me the option to have a KINg size bed. And I knew it'd be tight, but the website made it seem that I'd get a king size bed. But we received no such thing. When we arrived to our room with our bags we were shocked to have 2 twin size beds instead of the king that we'd requested. This was our honeymoon trip. So we went immediately to guest services standing in line with so many other unhappy customers and travelers. Guest Services promised us that they would fix it and make our bed a King as soon as they'd departed and finished the safety briefing. 4 hours later they said. So we trusted that and figured it would be the end of it. Then after returning to our room much later. It was then 10pm. Our bedroom looked the exact same as when we'd left it. They did the courtesy to make the beds and place a cute puppy shaped towel on the bed. Frustrated i went again to guest services, and they apologized and said they'd send someone right away. We waited another hour. Now 11pm and I called this time to guest services and they told me that it would have to be taken care of the following morning. I demanded to speak to management and they told me i could speak to them at 9am the next morning. I'm a very tall man, and I do not fit in a twin size kiddy bed. I slept maybe 3 hours and tossed and turned all night. I left my room at 5am because I could not sleep and went again to guest services. I met with a security guard and explained to him I needed a manager. He brought the Housekeeping manager and he was very polite. He was very understanding and went with me to my room. He wanted to see it and what he could do. He saw it, saw that my wife and i were very upset, and promised us that at 9am he'd send someone to fix it to make it into a twin. Then I'd thought we'd solved the problem altogether. So at 9am we called and they promised they'd send someone to fix it. My wife and I went to breakfast and saw some of the shows. We came back around 2pm back to our room, nothing had been done. They'd cleaned our room, made the twin size bed again, and given us more fresh towels. But the bedding situation was the exact same.
I'm very upset, being told 4 different times they would fix it, when they never did. I went back and threw a fit with guest services. Saying "you've promised me 4 times that you were going to fix this," then someone finally explained to me that the layout of the room is not capable of housing a king size bed. So i explained i'd ordered a king, and paid for a king, and i'm on my honeymoon and my wife and i wanted to be together not confined to our own twin size bed. It made me wish I was at home in my own king size bed, this was supposed to be a vacation and a time for good memories and grand times to grow closer together. But it caused a lot of frustration. So day 3 of the cruise now they put us in a bigger room to consolidate and we had a king size bed. But i'm just so upset that i paid for a king size up front and then for half of our trip we were confined to awful sleeping quarters and twin size beds, ON OUR HONEYMOON! Not my most memorable trip.
So I'm not to negative, I would like to start with the great things about the cruise. Natalia our Steward (I think that is what they call it) was fantastic, we just loved her and she did a great job. The food was great and the waiters were awesome. Our room was great, we had a grand suite, so I don't think you can't miss there.
The Spa was horrible, my daughter was getting married in Catalina and she treated herself to get her hair done in the spa. It was a mess and all she had the girl do is curl it. I had to brush it all out and redo it for her which made her late to her wedding. Then I went to go have a hand, foot and head massage and the girl kept falling asleep while she was doing the massage. I could go into the whole experience, but I think you can get the idea as her head is bobbing up and down and she stops massaging my hands or feet once she falls asleep.
When she is a little awake, she is massaging to where I can hardly feel her rubbing my hands or feet. They didn't charge me for the service, but wasted an hour of my time. They wanted me to come back, but by that time, that is the last place I wanted to be.
When the guy collecting the bags to load them on the ship, he saw I was carrying a bag with my pop and champagne. He had me put them in my luggage so I didn't need to cart them around, in fact he insisted on it. Well, when I got my bag in the room, they were gone. We were looking forward to having Champagne with our breakfast in our suite, but it took over 2 days to get it back. The first person at Guest services didn't explain why it was taken and that we were told to put it in the luggage, so it was denied to give it back to us. The second person after going to guest services 4 times, wrote out an explanation and we finally got back out champagne. So, the trip started out as a bad experience. This was our first cruise and really looking forward to it, so to say the least, I was disappointed.
A wonderful family vacation where we felt pampered and relaxed even though we were traveling with our 6 children. It was our dream vacation as a family! As the mom I didn't have to cook or clean and the kids were happy with the all you can eat food. They got to choose what they wanted to eat when they wanted it and had a blast at the kids camp. My husband had a great break from his stressful work life with reading books and enjoying the ocean breeze.
I loved the Comedians on the ship. Alex Ortiz was my favorite mainly because he did impressions, but Doug Williams was very good as well. The ports where very similar for walking around just one was in Mexico. Granted after doing excursions I went back to the port. I do wish they'd make the beds better. I had a room to myself and even though they put the beds together. It still felt like I could only sleep on one side or the other.
As our first cruise, there were so many things I loved about it. They give you plenty of activities to do, and all of the staff is very friendly, helpful, and attentive. They made everything very understandable, and were always polite and open. I loved that our room was constantly attended to, and throughout the cruise they sent little notes of love for our anniversary.
The only thing I can think to improve is the time you spend waiting for dinner. Of course they fed a lot of people on the boat, so the time it took to get our food was understandable.
I would recommend this to anyone who hasn't cruised before. It's a good taste of the cruise life!
On the final day you can go to the lido buffet and have breakfast while waiting to get off the ship. if you take your time and have breakfast and get off the ship at about 10, quicker through customs and parking lot. You do not feel like your getting the bums rush to get off the ship.
If you can carry your bags on with you, I would recommend this over having the bags delivered. We like to do this so that we can unpack quicker and get out an enjoy the daily cocktail special and hit the Burger Bar and enjoy the delicious food.
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