this is my fourth cruise with Carnival. I have to say I was very disappointed. The first three were all quite good. In fact, I recommended Carnival to many people. However, this time was a big disappointment. The food quality went downhill. I have to say, most meals I wasn't happy with. Dining room staffs were quite lost (out of it), they got quite some orders wrong (not just my table, but others too). Guest service was quite flip flopping. Some staffs are good, some are horrible. I was quite pissed off most of my trip.
I enjoyed this cruise because of the Carnival Employees (Dining Staff: Melody, Sadek, and Daniel.) Our cabin steward is excellent as well. The entertainment was fun and unique. I also enjoy the variety of delicious food.
WIFI IS TERRIBLE!... wifi in room M115 on deck 5 was awful! It did not work! The wifi package that you have to PAY for is a rip off... depending how much you pay depends the speed of the wifi... And it still does not work!!
Favourite part = The comfortable beds and great showers.
CATALAN ISLAND was GREAT! Excellent weather, lots of things to do! Including chilled or active excursions! Not too big a place, easy to walk around, shopping and food places were not too busy or pricy!
The cruise itself was super clean! And our room was cleaned twice a day which was great.
Things to improve = The quality of food... literally lived of of ice cream and pizza as all other food was rubbish, especially the meat. The dining... looks from the outside like 5 star but when you actually are sat in spirit dining with the tables too close together, waiters who can't take a minute to ask how you are.
No fridges on board!! In any room!!
MIXED feelings about this cruise.
Mexico itself as a port was very very poor! It will not be the 'Cabo' that you see in pictures, it is a deselect stop with no real attractions or beauty.
Two days after I booked cabin E139 thru CC.com Online discount seller, I realized why a block of available Empress Deck cabins were in the same general area that the seller was so proud to offer as a 2 category "upgrade". Those cabins are directly below the galley/kitchen. Don't buy this "upgrade" because you will hear all kinds of noises from the galley all night long. I have since learned you want to be "sandwiched" between other cabin only decks for the best comfort. Staying clear of elevators, stairwells, and children's areas which is also a concern when shopping what discount seller's have to offer. Bottom line is use the deck plans to pick your location wisely.
My family loved the cruise. The staff was amazing. I was very impressed by their ability to remember our names and their level of service. Starting with our room steward, James. He kept both our room spotless.
Our fine dining experience was wonderful. The food was spectacular
We specifically enjoyed our team of waiters at the Pride Dining room. Jerome was the head waiter and he was extremely friendly and remembered our individual needs for every dinner meal we had at the dining room. Ahmet and Ace were awesome. They remembered our names and took extra care for my family. I really appreciated their service.
We really enjoyed Catalina Island. My children really loved the golf carts we used to tour the island. the views up top were amazing.
The only part of the trip we did not enjoy was our trip to Ensenada. We did not like the pushy sales people at Bufadora who essentially tried to rip us off on every deal. At one point I was sworn at in Mexican when I refused to try some of their food at one of food vendors at Bufadora. My only suggestion to ttravelers don't bother buying anything at the vendors at Bufadora as they are of cheap quality.
I would do this trip again but I would stay on the ship when I arrived at rEnsenada.
We enjoyed the meals and activities to a point. The entertainment started at 10 pm, which was a little late. We took naps to compensate. Nice dining options.
Only thing we were unhappy about was our Saturday night dinner in which we order the lobster tail for a $20 up charge each. Since we celebrate our anniversaries with a lobster tail dinner, it was a special event for us since we were celebrating our 49th. Unfortunately, our dinner did not arrive until 35 minutes after finishing our appetizers and it was barely warm. We asked for more hot butter, which helped a little. Overall the dinner was a disappointment.
Too short of time in Mexico. We didnt want to leave. Would do this again and extend all friends to do so also. More port locations is what we will be looking forward to in our next cruise. My only complaint was the bingo game. For the amount one pays and the payout should of been more or even a few more games should of been played. Overall you guys did a great job. All went above and beyond to make us feel like family
If driving to the cruise port give yourself a little extra time, as there were detours that made it a little frustrating getting there. We made it without to much trouble, but it was a pain, as the detours didn't show up on my phone. I was so glad I printed out a map of the area before leaving.The line to check-in to the ship was really horrible, but once on the ship it was great. The entertainment was fantastic, as there was something for everyone. The "Anytime dining" was really good too, as the only night we had to wait was formal night, which was only 25 minutes. The crew members were mostly cheerful and helpful. The only negative thing I was say is the food in the buffet was pretty nasty. However, there was pizza and a nice deli open most of the day and evening. I think the pizza was open 24 hours. We usually go on longer cruises, but this one was great fun. We would do it again anytime!
Rent a golf cart at Catalina Island to get around, well worth it. But if you do, reserve it in advance. You'll get it for 3 hours vs 2 hours if you rent one on site. The extra hour will make the difference and you won't feel as rushed to return it.
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