This was the first time I had cruised with Carnival on the Fantasy. I have always cruised on RCL. I am used to much newer ships. I will say the staff of Carnival went above and beyond when it came down to being customer service oriented. There wasnt really much besides going to the gym, and the Serinity to get in the jaccuzi, but ... it was a little hot out there to do both. There was a nightly show that was something like High School Musical. Every morning the host of the Musical show gets on the loud speaker and blast you out of bed with all of the details of the High School Musical Show each night, It was'nt my thing, The age group I thing for that was maybe 20 to 25ish. Someone liked it I am sure. They do have a piano bar with Michael, scale of 1 to 10 , 1 being the least, 10 being the greatest, we give him a strong 3.5. The late night dining experience was what we looked forward to. We give the food cudos, and we loved the waiters, they sang to us and danced for us each night, also made us dance for them and with them. That was alot of fun. We had a man named Lufey on the 5th deck, he kept our room crisp and fresh. Guest Services were great!! Wifi was non exsistant, no complaints, they totally refunded us. Hope this helped.
We have been on a cruise before and this cruise had no comparison to this cruise. The food was ok wish there was more of a selection. When we first got into our stateroom we smelled weed in our room and in the hallways. We don't smoke it. I have to say I was disappointed with this cruise because there wasn't a lot of adult stuff like shows. The LGBT was beautiful met a lot of great people. The staff wasn't to friendly and our house keeping service did a good job cleaning but we didn't meet them till the third night. The staff isn't interested in the people that make there paycheck. We probably won't cruise again with carnival. i can't believe we paid 800$ for this cruise line! 😡
Although there were some aspects of the cruise that threw me off a bit like, having to pay for the live concert, pictures taken were more than I expected and rentals on shore were a bit much but all in all I had a ball. The meals are excellent and dinner very elegant. I was thinking about trying a different cruise line, but after reflecting on the entire cruise, I may stick with Carnival.
I would recommend this cruise if your on a budget and are traveling in a group. i took this cruise with 11 friends an family members, thus we were able to make it a "good time" . I am glad i did not bring my 3 year old daughter, there was not much she could've done and too many drunk people walking around aimlessly. I did not like that the taco/ burrito bar closed by 2pm, it was the only descent food on the ship. Manik our "your time" dinning waiter was exceptional.
Good services .........Good food......crews member are well trained ........dinning room so funny and friendly ...........announcement of alls directions are clear and sophisticated .....overall and 4 stares........
This has, by far, was the worst vacation ever! I booked the surprise trip for my fiance's birthday with hopes of giving him a few days to relax away from his stressful office. However, we were not able to relax because "unfortunately [our] stateroom was located beneath a work area", as I was told by guest services after complaining about the constant (literally non-stop, day and night) banging, knocking, dragging and whatever else was going on directly above our room. It was horrific!
I expected a nice, relaxed stay and instead we'd lay awake for hours before dozing off due to the noise. Likewise, we'd awaken to the same noise! I was/am highly disappointed. The promo that caught my attention when I booked was $239 per person. I chose a room on a higher level, thinking the extra money spent would pay for a better experience, but what a waste!
To add insult to injury, guest services offered us a 15% discount for future bookings! As if we would actually book another cruise with Carnival after this nightmare of an experience! I complained to guest services on the ship several times and nothing was done. They kept saying they would call the work area, but the noise never ceased! I finally went online to see how to submit a complaint to Carnival. I sent an email to them, and not long after, guest services called me and offered me another room (ON OUR LAST NIGHT ON THE SHIP)! I had mixed emotions about it. Relieved that someone, somewhere in the company cared at least to look into the situation finally. At the same time, I was utterly ticked that guest services didn't offer us a different room after our very first complaint since they apparently had an open room available. I am completely disgusted with this cruise line.
cruise was great, staff awesome, weather a plus, used uber to get around miami, to and from port, very accommodating, key west was quiet, early morning most shops were still closed, conzumel was amazing
I had an amazing experience on my first cruise! The comedy club was great! The wait staff was friendly and always smiling. Our room attendant "K" was great! he wrote happy birthday on the mirror for my girlfriend and gave us a voucher for free pictures.
*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.