The trip was ok other than we got ate up by bedbugs. So be on the look out for them if you go on this ship! The food was not so good. the bar staff was not that frendly. If you are by to pool or sitting outside dont wait for someone to get you a drink.
Great service! The ship needs updating as the rooms are old. Entertainment was excellent! Beer prices are way too much! I understand that you have us there and we have to buy from you guys, but I felt taken advantage of in this area. I understand that this ship is moving and another ship will take over this trip. I also understand that Progresso will no longer be a stop which is good. Progresso was such let down after visiting Cozumel. I would plan on coming back is the trip would stay 5 nights and stay overnight in Cozumel.
On Wednesday night August 12 my family and I were in the gym at 9:45 checking it out because we hadn't seen it yet. An extremely rude and unprofessional female worker came from the Phillipines came in at 9:57 and told us the gym closed st 10:00 and that we had to leave. I politely advised her that the clock on the wall said it was 9:57 but she said to her it was 10:00 and we had to leave. There were 3 other people in the gym. They were not told to leave. We were doing nothing wrong at all. When we got to the entrance I asked why my two daughters and I were the only ones who were asked to leave and 3 other remaining people had not been forcibly told to leave but could not get an answer. This lady and her rudeness were an unbelievably poor representation of what Carnival claims to provide. I was so upset and my daughters were so upset by the unfair treatment I didn't catch her name but I'm sure her supervisors can review the schedule and find out and take appropriate disciplinary action. She should not work for such a proud organization such as Carnival with her miserably poor customer service.
This was our first cruise and it was just as Carnival advertised - FUN. The shows were great, the food was amazing, the ship was spotless, the crew and staff were amazingly friendly and made us all feel at home. Cozumel was beautiful and the catamaran snorkeling and to a private beach was an amazing experience. In Progresso the trip to the Mayan ruins was a long bus ride but worth every moment.
This was a very pleasant and comfortable cruise. My companions and I don't go for the onboard entertainment and activities, we like to read and relax. The beach at Cozumel (Playa Mia) was clean, pretty and relaxing. The stateroom was very comfortable, nice soft sheets.
We had the best time. Yes, the ship is smaller than some and Yes, it is older. However the staff is AWESOME! Our cabin steward remembered who we were, our dining staff remembered who we were! The trivia was fun, the shows were amazing. We watch Epic Rock twice and Heart of Soul was just as good. The performers have amazing talent. CD Brandon was so much fun. Hasbro the game show was a great addition!! I would sail on this ship again tomorrow. We did Faster to the Fun and walked up to a check in desk and straight to the boat. My 6 year old nephew loved Camp Carnival. Our 16 and 17 year old nephews were not ready to get off the boat. Thank you Carnival and Cheap Cruises for helping us have a great family vacation.
We have been on carnival cruise lines a few times but with the whole family. This time me and my husband went just the two of us, when we got on the boat and saw all the kids we thought oh man maybe we should have took another boat or something. Yet we ended up having an amazing cruise like always. Thanks carnival for allowing us to enjoy cruises with you with or without kids.
anyone that goes to Progresso BIG TIP:::: ride the free shuttle to the town, they sell excursion there. SAME AS CARNIVAL and 1/3 the price we paid $35 for an all inclusive and upon arrival saw people from Carnival that said they paid $85. Every cruise on the ship can be bought on the free bus ride into town
Ask your room stewad for a hair dryer before you need it. Sandwitches at the deli are fresh made/grilled. Had a Ruben that was better than most shore restaurants. Not a luxury ship - but is priced accordingly and I'd sail on the Elation anytime it fits in with our plans. All things considered A+
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