Verified Review | Ship: Carnival Ecstasy | Sail Date: Jun 23, 2014
From the time we arrived in the port in Miami, this trip was not at all what we expected. Everyone with Carnival was rushed and either downright rude or just indifferent. The embarkation process went rather smoothly, but again it was just the attitude of the people. Once on board we encountered issues with one of our rooms. The beds were not configured properly...they were literally sitting in the middle of the floor. One of them was placed under a shelf so that you had to sleep upside-down in the bed or hit hit your head, the other was placed so that your head was directly under the air vent and right up against the vanity, rendering it useless. Every time we got off or on the boat we were herded like cattle, the employees were very rude, inconsiderate, and rushed. One of them even proclaiming that this was the Carnival way.