This was our second time on the Dream, the first in 2012. It is a beautiful ship and the staff was extraordinary, as usual. We were disappointed that they are no longer doing the laser shows and had remodeled the casino. My favorite game was gone. The food was great. There were many activities to do on the ship. The ports were good. We had a very good week on the ship.
My husband and I took this cruise to celebrate our honeymoon. We had a great time and really enjoyed the ports of call. Our favorites were Grand Cayman and Cozumel! We also had a great room steward named David! He went above and beyond for us every day! We did have a few issues with the toilet in our room that would quit working but after calling the front desk it was quickly fixed. We really enjoyed the comedy shows and the dancing shows as well. We can't wait to take another cruise!
1. Bar needs to be more flexible especially when, giving customers a complimentary drink worth the total of $9.00 and the customer only wants 2 ginger-ale's worth $4.00 (price -vs-quantity= 1 drink worth the amount, which is more worth it since the customer has paid out a total trip cost of $1,500.00 for cruise).
2. No customer should have to miss two comedy shows when they are on-time for the comedy show. Let customers know that there is a 45-to-60min. wait ahead of time especially, the first two days of the trip. Not a good way to start their vacation especially when the idea of the cruise, VIFP.
Aside those two comments, the rest of the cruise was phenomenal.
As before, Carnival did not disappoint. Only things wrong, missed the third pool, and the children's program (9-11) could have been a little better. Activities should have been an hour, not a half hour. Food was great and the entertainment was fabulous. The piano bar left a little to be desired, however, I don't think the pianist was that good. Staff was courteous and considerate. I noticed the other passengers (mostly from the south) were more polite than the passengers on our Baltimore cruise, just different folks, I guess. Our waiters were terrific. Once we ordered milk and it was always there after that at every meal even before we asked.
The pools were overcrowded and too small. The lines for the water park were extremely long. Needed to wait on lines for breakfast and lunch buffet.
We were not informed of formal evenings. My son had a dressy pair of shorts and long sleeve shirt and they would not allow him to attend the sit down dinner. We spoke to maitre d' and he informed us to go eat to the buffet section for dinner. It was quite embarrassing for us overall. My husband went back to the room to give my son his long pants to wear ( the only pair my husband had). My daughter, my son, and I had dinner together without my husband. My son then went back to the room to give my husband back his pants in order for my husband to come down to dinner.
We cruised The Dream Aug 9-16 and LOVED that the ship was as huge as most of the Royal Caribbean vessels! The wait staff was moderately customer friendly (some more than others); however, Marlon (our cabin steward) was outstanding! The food was mediocre (except the newly implemented bar-b-que grill section), the slot machines were very tight and took quite a bit of my money. The comedy shows were passable; however, the Encore Shows were not good at all!!! I would strongly suggest that they change The Legends format. I've been on 6 Carnival cruises and have seen the guests perform as the same characters (Elvis, Aretha Franklin, Brittany Spears, Frank Sinatra, etc), sing the same songs and viewed the same performance by the cruise director each time. It's time for a change!!!!
Because I love cruises, I don't believe in BAD cruises--only Good, Better and Best. For this cruise, I rate it BETTER than the Elation but it was not my BEST Carnival cruise.
I really didn't want to sail on Carnival again, but the departure port was non-negotiable.
The boarding process was as complicated as it was before, altho a bit quicker (was on board within 45 minutes). The cabins were ready when we boarded, which was a nice surprise.
The food was good, but not four or five star--for that, there was a surcharge. I have to single out my dining team, because they were absolutely extraordinary -- Jose, Anthonius and Zoya. Ask for them if you want superb service!
The big failure was in Guest Services. It is (literally) impossible to get them on the phone, so you have to go down to the 3rd level. No matter what time between 9 am and 9 pm, there was a line. On the last two days, as expected, the line was long, and the crew members snarly. They are open 24 hours but I valued my sleep.
I used a shore excursion from and cannot say enough good about it. In Cozumel we chose the "Chocolate, Tacos and Tequila" and had an absolute blast. It is held at the Discover Mexico Museum, and is so much more than anticipated. There is a scale model walk-through of all the ancient Mayan temples which is astonishing. There is a professional-level tequila tasting, which taught me a lot more than expected. If you go on this excursion ask for Erick. You can't go wrong.
The BIGGEST disaster was the tendering at Belize. It was extremely disorganized, and time-consuming. If it hadn't been for the fact that Belize does not have daylight savings time we would have missed the excursion connection.
Our 7 day cruise on the Carnival Dream was a great family vacation. It was the first time our kids had been on a cruise so everything was a new experience for them. Cabin on Riviera deck was big enough for 5 people and quiet except when docking at ports. The islands we stopped at were beautiful and very friendly. We did two excursions which worked out well. I would definitely recommend them. The staff on board the Dream was friendly and helpful. The food was good for the most part, except for the long lines for the deli and grill. The buffet was okay but not really a large variety and the desserts were not great.
The pools were way too small for a ship this size, which was very disappointing. The onboard activities were okay, but most of them seemed like the cruise line was trying to get you to buy more stuff, which became very annoying.
Ask your self this, what is one of the first things that you hear about a cruise? It's fun, the food is great, etc. The food is limited on Carnival Dream. I expect to go on a cruise and have food I haven't before. New fruits and veggies. I could by all of it at home. There is entertainment all the time. Anywhere from learning to fold towels to comedians (4) to dancing on deck, Mexican moonlight meal on the deck. It was good. Lester Bibbs (comedian) is awesome.
Eat dinner around 6pm so you can go to the show after and then go straight to the comedy club after the show. They really have the timing right on when shows start so you don't have to miss anything. Relax and let people do stuff for you.
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