From the time we arrived there were issues with our sail and sign account and guest services could do little to resolve it. When we brought the issues to their attention all they did was offer us a free drink. Meanwhile we could not access our account and had no purchasing power. We continuously had to stand in long lines ( at one point we wired over an hour and half) for guest services.
Had a great time with the excursions and time at sea. Our kids ranged from 11 to 17. So we were a but apprehensive with the kids attending the 3 different age groups but at the end of the trip, they all had blast and made new friends.
There was a magician (silent act) that was horrible but can't win them all. Still had a great time with the other comedians and the break dancers!
We have cruise Carnival numerous times and are gold status. We felt like the service of Carnival has gone hill so fast. Our last cruise was 2 years ago on the Magic and went on the sister ship Dream this year. The service was not good. It took 20min plus to get a drink from a server and then when you went to the bar you would wait average of 10+ minutes there as well. We had the drink plan which would normally be a great deal but they make it so hard to even get 15 drinks a day with there service so we will not be doing that next time. If we cruise with Carnival at all again. They only service your cabin now once a day and the room service menu has gone down to almost nothing. Not to mention there are more items they charge you for from room service and now in the dinning room. So sad to see this happen.
the best part is it worry free... Everything is taken care of . You wake and go! The ports where great! My room steward always did a fabulous job! The food wasn't bad but being from Louisiana I'm used to better seasons. Ice cream and burgers all day where great! The pool and hot tubs where useful on sea days. There is never a dull moment unless you choose it.
My favorite part of the cruise was everything is plan for you, you can do as much are a little that you want to do. The show in the evening were awesome, the crew workers were very helpful, the food was great. it was our first cruise every and we will definitely be taking another cruise with this cruise line. My only complaint is that it was a little hot in our room. Our room was inside so not sure if that is why but overall the best vacation ever...r....
After a few long flights to arrive to the port for a New Orleans pickup, all of my worries and fears had melted away as my expectations were completely blown out of the water. The Carnival Dream was a cruise ship whose first impression melted away all previous thoughts of what a cruise was and made the world around you disappear. Walking through the lobby was like walking into a palace, where you were the utmost welcomed guest on board. Every experience was marvelous and the staff were at your service for every possible want on a whim. Excellence was my bar for what I wanted and what I had received was of heavenly perfection. Never had I before experienced such quality and never did I expect every want and desire to be satisfied before it even came up. It is and will continue to be one of the best times I have in my life. Never before have I ever been as stress-free in my entire life. Thank you, Carnival Dream Staff!!!
Wish there was more activities for singles. There was a LGBT gathering every night, but none for singles. But I guess that is the new thing, catering to the gays, etc. Wish there was a casino area with no smoking. Would love to gamble a little, but cannot deal with the smoke. Didn't like the singer/guitarist Amy.. music too dark and depressing. Other than those few things, everything was great.
Eat dinner around 6pm so you can go to the show after and then go straight to the comedy club after the show. They really have the timing right on when shows start so you don't have to miss anything. Relax and let people do stuff for you.
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