The restaurant for dinner time had been scheduled by Carnival co. during the trip and we did not be informed before we on board to the cruise. The dinner time was schedule so late at 8:15pm every day and we only can skip in most of days. It really caused us a lot inconvenience.
I enjoyed the entire cruise. Food, shows were excellent. Would have liked more stores for shopping on ship! Will definitely recommend this cruise. Waitress and team was excellent! Our room was kept clean and neat at all times. This was my 5 th cruise with Carnival and would appreciate some monetary incentives to cruise again.
The trip was great from the moment we boarded the ship in New Orleans, till we returned home to New Orleans. The cabin with the balcony view was enjoyable and the steward keep things going smooth during our 7 day trip. The onboard activities and the shows were entertaining. Dining throughout the ship from Breakfast all the way to Dinner was great, and the food was excellent. The head water and his staff saw to our every need. A truly enjoyable cruise from our 3 stops to our fun filled 3 days at sea. I am looking forward to our next cruise.
My cabin wasn't ready when I boarded, beds wasn't a king..did not get it fixed until late about 10pm. Steward did not service room until my guest and I reported it several times. I received luggage that evening and the security gave me bull rap about reasoning. They also gave me he'll about my juice I needed to regulate my glucose. I brought 7inch fan with me to have it taken which Carnival misplaced. I was very very very very disappointed for the first 4 days. I'm now somewhat skeptical about cruising with carnival.
I gave this 2 stars only because I feel some aspects of the cruise were still above average. I give this 2 stars because the dining room staff and housekeeping staff were superior. I gave this 2 stars because almost everything else fell far below my previous experience a year ago on the same fun ship! There were a lot of changes that negatively affected my cruise. The major issue most noted by my group and others was the lack of clarity for purchases and onboard spending. Everyday there were different charges and credits and erroneous purchases that would pop up when you checked your balance. Several people reported several hundreds of dollars appearing on their statements. It's disheartening to be declined when trying to make a legitimate purchase then having to wait in long lines at guest services to dispute charges. The staff wasn't helpful rather blaming guest for their issues.
The next thing that changed was the entertainment. None of the usual fun activities held on the lido deck were done this year. Not even the st. Jude fundraiser which I support yearly. The music from bands and singers changed. The comedy shows changed. One year's time and this ship has declined.
Next the awful stench on my cabin floor was unbearable. Like raw sewerage and carnival did nothing about it. There were weak spots on the floor and several times when I walked in those spots I felt like I would fall through the floor!
Lastly the food was awful! So burgers it was for me most of the time. The pastries have declined from previous so I expected them to be mediocre. But it exceeded mediocre this time.
I have traveled with carnival for 8 years and sometimes twice a year. Some of my bad experiences previously , I would now give a 5 star review because it could have just been my preferences and not carnivals part. I've given all of my cruises a 5 star before this. I advised a friend of mine whose family is going on this ship later to cancel and book with royal Caribbean. Anything would be better than this. I haven't given up on cruising but I am giving up on Carnival. At least until things improve!
Wonderful 7 day cruise only major disappoint was JetBlue did not honor their 110% guarantee even after I called in and they said it would show as a credit on my sail n sign card- bad form Wilma n JetBlue
We had the best time! Our wait staff in the upper Scarlett was top notch!!! The only issues we had was our AC was terrible at night and the time we actually got on each stop was not what was originally on the itinerary. Would have loved more time in Grand Cayman and Cozumel!
I have been on several cruises with carnival, but I found this time there wasn't enough music playing on the Lido deck. There were big spans of nothing happening on deck. On 5/5/16 when we were on our way back to the ship from the Cayman Island the weather was bad, it was raining on the transport boat and the boat hit the ship which was very frightening. I personally believe we should not have been brought back to the ship until the weather passed over. I was told my room would be upgraded when I booked and the room didn't look like an upgrade to me, in fact the shower seemed smaller and the king bed was weird with one mattress a little higher than the other.
Eat dinner around 6pm so you can go to the show after and then go straight to the comedy club after the show. They really have the timing right on when shows start so you don't have to miss anything. Relax and let people do stuff for you.
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