This cruise provided varieties of food and several individual restaurants so my family enjoyed it very much. My son enjoyed so much with teen club but unfortunately there are not much activity for adults. Hope they had more plays for adults to watch. But definetly my family and I had a great time. I will definetly recommend my friends and relatives.
THE CABIN WAS CLEAN AND THE CABIN STEWARD WAS EXCELLENT. THE COMMON AREAS OF THE SHIP ESPECIALLY THE POOL AREAS WERE NOT KEPT CLEAN THE FOOD SERVICE PERSONNEL SEEMED OVERWHELMED. THE CUPS WERE NOT CLEAN. WOULD NEVER RECOMMEND THIS CRUISE LINE TO ANYONE.
We were 13 people celebrating our 50th. We tried to make 3 nights together & were told we could not be at the same table. Later we found out that there was a special # to call if you are more than 12. No one told us that and then the restaurants were booked. My daughter finally got a res at Ocean for fri. night, ordered a cake and they said they had a table for us. She went to confirm that afternoon and was told that they could not do it. After begging they agreed to set us up right. Every night there was some sort of problem. your people don't know what they are doing. This was a huge problem & a real consideration in ever booking again. J B Guthrie
Ok, we are not new to cruises, but this was our first (and last) experience on such a large ship. Surprises were in store, and many of these not the good kind.
4000 passengers, one pool. You couldn't fit one person at poolside with a pry bar if you tried. The staff was great. The ship is beautiful. But, once you pay for your cruise, you're not done paying even if you buy extra "packages".
General dining - "up" charges if you wanted better items like lobster or steak. Specialty dining - $25 "cover charge" and then the menu is a la carte.
Shows - Cirque de Sole is advertised in advance of the cruise, but, you guessed it, if you actually want to see the show, yes there is another "up" charge for that. Even if you choose to pay it, the shows are sold out, no seats are available.
The list of "up" charges go on and on. I don't know about you, but after paying all that money to go on the cruise, I hate the idea of paying nickel and dime "service charges" "cover charges" and "additional fees". I would rather lose that money all by myself at the casino.
Thanks but no thanks.
Final comment: my wife was violently ill all night after eating a fish dinner that took 45 minutes to arrive after the salad. We think it was food poisoning. Just what we look forward to in a vacation!
The ship and the service aboard was good. However, there are too many specialty restaurants. A couple of specialty restaurants is fine, but four; that is just too many. Why have a specialty for steak, Italian food, sea food, and even Japanese; these are so common place in every day dining. I can see the Brazilian and French. Even the complimentary restaurants have some prices on the menu. This is just another way to "milk" people out of money. A number of people on the cruise made a comment about this too. Cruising has changed much, especially the NCL line since I have sailed on NCL before.
My travel friend and I both put that we were celebrating our birthdays and the travel company identified that. NCL only had a card for each of us in our cabin; however, when we are out at dinner, it is quite frustrating to hear others being celebrated for their birthday and we were not. Only after being interviewed by Debra did she try to do something and that was done poorly by sending two pieces of cake to our cabin. What a poor choice of trying to rectifying the problem. I even discussed with her about celebrating our birthdays in the restaurant to no avail. She asked if we told them in the restaurant. I have been on quite a few cruises to celebrate birthdays and never had to tell anyone. Once it is noted in the record that is all that is necessary. Oversight is not an excuse.
Also, bought transfer from pier to airport and NCL said they do not transfer people before 1:30 p.m. We were refunded our money, but why they had a sign for transfer people to airport as early as 9:00 a.m. I see this as false information given to us. As it turned out, we missed our flight because we were depending on the transfer to get us to the airport in time.
My favorite part of the cruise was the outdoor deck. Party at the pool everyday. The drinks at the bar were fantastic. Best mojito's we ever had! The restaurants and the service were supberb! I cannot recommend this cruise enough to everyone. The only improvement I would recommend is to make this voyage longer! Moderno restaurant and LaCucina were great restaurants. DanDan our Cruise Director is what a cruise director should be. Shows - so entertaining. Rock of Ages - awesome! Norwegian Breakaway and were truly professional, courteous and knowledgeable. Fantastic service from both the cruise line and the travel agent. We travelled with our two teenage boys and another family and their two teenage boys and they had just as a good of time as we did. Thank you and Norwegian Breakaway for making our vacation a memorable one for us.
If there's a show or restaurant you really don't want to miss, make a reservation well in advance online, or you might miss out. Also, be prepared to spend more onboard than you might have on other cruiselines.
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