The staff was awesome, the food was good, the facilities were nice and clean. I’d definitely cruise on the Norwegian Breakaway again. I traveled with my mother and 3 year old son and both had a good time. There was something for all of us to enjoy. I especially loved Rock of Ages - Broadway entertainment at sea.
Beautiful Island. Beautiful people. Excellent experience and the ship and staff were awesome. Take out life insurance before getting on the Pink Bus. Just Kidding but you will fear for your life. Plenty to do once you get a feel for the island.
Cirque show was amazing. Restaurant good was usually good, but some disappointments. Service was lacking in many areas. Had to wait for drink refills, forgot sides, etc. Splash Academy Kids Club was awesome! My 9 & 10 year old begged to go back each day, leaving us a lot of time without the responsibility of children! Loved the itinerary...spending 3 days at one location was great, flexible, and less expensive, as we could still go back to the boat to eat. LOVED Bermuda...very clean, friendly, and lots to do.
Best part of cruise was specialty dining (Cagney's and LeBistro), and wonderfully attentive staff (room steward, bartenders, etc.). Needs improvement: need more bartenders on pool decks, more sun deck area (zip line takes up too much room), have a Customs Agent/s on board to help with bottleneck of getting off the boat, add another pool (very crowded)
I thought their ultimate beverage package is a scam. I got the beverage package email after I booked a mini suite and when I asked them to add it to my cruise, I was told that since this was an "MX" category mini suite (which means I'll take any mini suite that is available) We didn't qualify for the package. What a crock! So much for bonus offers. Also, I'm not sure why it took so long to get to Bermuda and a day less on the return. An extra day at sea isn't what I want on a Bermuda cruise.
If there's a show or restaurant you really don't want to miss, make a reservation well in advance online, or you might miss out. Also, be prepared to spend more onboard than you might have on other cruiselines.
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