Ship: Celebrity Eclipse
Sail Date: Apr 06, 2013
The cruise was exceptional. The entire staff was extremely courteous and friendly. We had one problem with a waiter and brought the matter to the proper person. It was handled immediately and they were extra attentive to make sure that we did not have any further problems. The Celebrity Eclipse management wants the best for everyone involved and makes sure that any problems are handled immediately. The food was good and plentiful. The shows were good, for the most part. We had our first encounter with Perry Grant and are now fans. He is the "new Liberace" in my book. Our only bad experience, not the fault of Celebrity, was disembarking. Due to heightened security and reduction in customs personnel, it was long. Also, we had parked at "Park 'N Go" and it took them over one hour and fifteen minutes to come and pick us up. We called three times, and others, I'm sure, also called. There was no excuse that was satisfactory. Yes, there was a lot of traffic, but not that muc...