Ship: Disney Dream
Sail Date: Nov 14, 2013
We booked our cruise and also paid for 2 other adults in a separate cabin....They are adult friends and we asked for the beds to be separated. It wasn't until after we booked and made all the arrangements that we were told they could not separate the beds on the Disney Dream....That meant that one adult had to sleep on the sofa....Quite a disappointment when we are paying top dollar for the 2 cabins..The agent was not aware of the bed setup on the Dream...We have been on 5 cruises in the past year (not Disney) and we have never run into that problem...Another disappointment was that the Cabana (buffet) was not open the last night of the cruise and room service was not available in the morning of our arrival. The dining room menu choices were not up to par with other cruise lines....On the other hand the meals at the Cabana were some of the best foods we ever had on a cruise. Because it was our first Disney cruise things were somewhat different and we were more than pleased with our room host Rajan....He went above and beyond to help us through the process...