December 2015 - Carnival Sunshine to Caribbean - Southern
Overall cruise was great. Ended on sour note. My main exciting excursion was my visit to the Cruzan Rum Distillery in St. Croix. Picking up rum or any beverage on the last morning was complete chaos. Carnival lost a lot of folks liquor and had to reimburse or replace it. I bought specialty flavors not available in US. Debarkation process is stress enough without this added frustration. After four trips to pick up my rum and two to guest services they replaced it with a Pineapple and a Lemon run. Needless to say I was upset. This process MUST be improved. The total was not just the rum but add in the cost of the excursion. Buying the special rum and bringing it home for Christmas gifts was a huge part of the experience. In addition we had to drive nine hours home we were an hour later leaving. Could have been avoided. Many folks were going thru same process. Staff was great trying to help.